Pembroke is fast becoming known as the agent of choice for those seeking a responsive customer focused service. As a result, our portfolio has grown over the years mostly through word of mouth and recommendations. Get in touch for a free consultation.
Whatever your concern, we will work positively with you and put residents at the heart of our management services. Have a look at some of our case studies and client areas to see how we are delivering enhanced services to our customers.
Call us today on 0333 344 2100 for a free discussion about your requirements and the benefits of moving to Pembroke Property Management.
If your current managing agent is not communicating with you or providing a valued service, find out how Pembroke can help. We provide enhanced customer services and work closely with clients to deliver on their vision.
We can assist at any stage of the development process by providing expert advice and guidance. We strive to be supportive and aid a smooth transition into our management service.
We work with Freehold Landlords and ensure your property is well maintained and serviced. Health and Safety compliance and Fire Risk is our priority. Our Legal Services team is always at hand to analyse leases and resolve any disputes.
Working with developers and residents to provide sustainable, healthy, community focused places to live and work. Assisting with the management of the long term maintenance plans to ensure the community continues to flourish for future generations.
Friendly, responsive, and transparent
The people at Pembroke are friendly, responsive, and transparent in their communications. We are very happy with their management of the building in which we own a flat. Highly recommended!, Tom, Sept 2021
The best decision I ever made as director of our Estate was to change management company!
Pembroke have been great. Responsive, helpful, professional and they actually care about their developments and residents!
Special thanks to Lauren in the legal team who has been excellent in assisting with my house move and the inevitable daft questions from conveyancers. Fast to respond and so supportive. Thanks Lauren!
Also thanks to Kim for all her hard work since the switch. Your efforts are greatly appreciated.
Final thanks to Geoff. You and your team have been great.
I highly recommended Pembroke PM. Night and day in comparison to our previous property management company. Mrs Fernandez Sept 2021
The service was first-class – displaying an in-depth knowledge of the subject matter. Attentive to detail and provided exactly what I needed with follow-up. SF, Aug 21
Great customer care!
They dealt with my query really promptly and were very polite! Alex Mason, Aug 2021
Pembroke P.M. manage Bolnore Village where I live and I must say I can’t praise them highly enough. Especially the main guy in charge John. Whenever a fault or problem does arise they are quick to deal with the issue and make sure to resolve it in the best way possible.
It must be a challenging job to keep all of us residents happy all the time! Especially when everyone’s views and opinions are different but I for one am a happy resident! G Hill, Aug 2021
Pembroke have been the managing agents for the the block that we live in for a few years now and it is always a pleasure to deal with them. I would certainly recommend Pembroke to anyone looking for a competent management company. Thanks guys! Elliott, Jan 2021
Everyone i spoke to there was very help. They promised to get back to me and they did. Everything was sorted.
Very polite and explained everything.
I would feel confident to call them again if needed. D Gaston, Jan 2021
Very fast response to emails the team provide an excellent service. Special mention to Robyn who we have been dealing with, who has been very helpful and efficient. Jenny Davis, Jan 2021
Our brand promise is to maintain desirable places to live and deliver great customer service, at a cost which is reasonable for people paying the service charges.
We have a 5 Star Customer Service Charter. Find out more
Pembroke’s goal is to be the go-to agent of choice for property owners who put residents at the heart of decisions which affect their communities. Our management services are underpinned by Pembroke’s six core values, which guide and influence our team.
Pembroke is a member of the Association of Residential Managing Agents, with ARMA-Q accreditation. Clients can be assured that we maintain the highest professional standards for management, health and safety, and financial compliance in the industry. Our Legal & Compliance Director is an ex-city solicitor specialising in property law, and a member of the Law Society.
We are members of The Property Ombudsman (TPO), and registered with the Information Commissioner’s Office (ICO) for data protection. Individually, our staff belong to the Institute of Residential Property Managers (IRPM), raising standards in the property management sector.
Foundation House
Coach & Horses Passage
Tunbridge Wells
Kent TN2 5NP
8 St Thomas Street
London
SE1 9RR
Pembroke Property Management Limited
Tel: 0333 344 2100
Out of hours emergency. Click here
For our complaints procedure, Click here.
