Pembroke is fast becoming known as the agent of choice for those seeking a responsive customer focused service. As a result, our portfolio has grown over the years mostly through word of mouth and recommendations. Get in touch for a free consultation.
Our brand promise is to deliver to a unique 5 star customer service charter. New clients are moving to us for various reasons; to resolve management / maintenance issues, to set up estate regulations and engage with Leaseholders, or to review the budgets and deliver more cost effective solutions for property owners.
Whatever your concern, we will work positively with you and put residents at the heart of our management services. Have a look at some of our case studies and client areas to see how we are delivering enhanced services to our customers.
Call us today on 0333 344 2100 for a free discussion about your requirements and the benefits of moving to Pembroke Property Management.
We offer property management services in all commercial sectors including retail, office, leisure and industrial.
Professional facilities management tailored to your requirements.
“The management staff who gave me a prompt response and I feel the high efficiency also helpful. Thanks again.” S Clark
“After calling Pembroke this morning I was really impressed by how quickly the two problems were attended to in a very quick time. Many thanks to Emily for doing such a great job and for being so lovely.” L Murless
“Pembroke Property Management has taken away the stress involved in owning a freehold block and I would highly recommend their services.”, A Malique, Dartford
“It is great to have someone communicating in a clear and constructive way, something we never had from our previous agent.” , C Leeson, Tonbridge
“The service has been absolutely flawless and I am really happy that we now have such an amazing management agent looking after our property!”, S Koelbl , Crystal Palace
Our brand promise is to maintain desirable places to live and deliver great customer service, at a cost which is reasonable for people paying the service charges.
We have a 5 Star Customer Service Charter. Find out more
Pembroke’s goal is to be the go-to agent of choice for property owners who put residents at the heart of decisions which affect their communities. Our management services are underpinned by Pembroke’s six core values, which guide and influence our team.
Pembroke is a member of the Association of Residential Managing Agents, with ARMA-Q accreditation. Clients can be assured that we maintain the highest professional standards for management, health and safety, and financial compliance in the industry. Our Legal & Compliance Director is an ex-city solictor specialising in property law, and a member of the Law Society.
We are members of The Property Omdusmen (TPO), and registered with the Information Commissioner’s Office (ICO) for data protection. Individually, our staff belong to the Institute of Residential Property Managers (IRPM), raising standards in the property management sector.
Coach & Horses Passage
Kent TN2 5NP
8 St Thomas Street