Our brand promise is to maintain desirable places to live and deliver great customer service, at a cost which is reasonable for people paying the service charges.
Pembroke’s goal is to be the go-to agent of choice for property owners who put residents at the heart of decisions which affect their communities.
We are committed to industry best practice, our continued membership of ARMA-Q, and enhancing quality assurance systems to benefit our clients.
We act with honesty and take responsibility. We treat all people fairly, with courtesy and respect.
Our expertise and know-how is continuously enhanced with staff training and development to add value to our client services.
We prioritise being responsive to clients, consulting and engaging positively with residents, and working transparently.
We are supportive of our clients and contractors, sharing ideas and information and working collaboratively.
Forward thinking and planning is key, and we take a pragmatic approach to finding optimal solutions for our customers.
Call or send us an email today. Find out how our 5 star customer service has helped thousands of residents.